Billing and account basics

Pipeline On accounts can start with a free audit and later move to a paid subscription.

Use this page as the starting point for free audit, payment, plan, and account questions.

Free audit

The free audit lets you install Pipeline On on one business website and see whether your existing traffic contains recoverable leads.

The free audit starts when you sign up. It lasts 7 days from signup or until 100 recovered IDs have been created, whichever comes first.

Free audit access may also be limited by domain, export ability, or subscription status.

If setup takes longer than expected and you need more audit time, contact support. We can extend the audit on our side when setup delays get in the way.

Free audit rules and limits.
When your free audit starts.
What happens when your free audit ends.
One domain per account.
What if your domain is already used?

Payment method

Some trial flows may require a payment method before the full subscription starts. If a payment method is required, the checkout page will show the trial and billing terms before you confirm.

Pipeline On uses Stripe for payment collection. Do not send card numbers, bank details, or full payment details to support.

Do I need a credit card for the free audit?
Start a Stripe subscription.
Update your payment method.
Find invoices and receipts.
Failed payments and paused access.

Subscription

When a subscription is active, Pipeline On can continue matching eligible visitors and routing recovered leads according to your plan.

Plan limits and usage basics.
What counts against your recovered lead limit?
What happens if you reach your plan limit?
Upgrade after your free audit.
Change or downgrade your plan.

Canceling

If you do not want to continue after the audit, cancel before the trial or subscription terms shown at checkout. Contact support if you cannot access your account.

Cancel your subscription.
Refund policy.
Billing and account FAQ.

Team access

You can invite teammates so the people who manage your website, CRM, or sales follow-up can help with setup.

Domain ownership

Each account should use the correct business domain. If your domain is attached to the wrong account, contact support before creating another account.